PactelWest Communications

We Are a Competitive Internet Service Provider (CISP)

The Internet is no longer a luxury—it’s a necessity. During the COVID-19 pandemic, it became the backbone of connection for individuals, families, and entire communities. While many providers struggled to meet rising demand—slowing speeds and straining outdated infrastructure—we chose a different path.

We believe every household deserves fast, reliable, and affordable broadband. Seniors used the internet to consult doctors, refill prescriptions, and stay in touch with loved ones. Students kept their study going and communicated with teachers and other students. Businesses operated efficiently, remotely. And yet, many incumbent providers relied on aging copper lines and outdated coaxial systems that could no longer keep up.

Today, the demand for modern internet services has never been higher, but competition remains stifled. Legacy ISPs often hold exclusive city contracts, limiting new market entrants and leaving communities underserved. Even in tech-forward regions like Los Angeles or our hometown of Tracy, CA, options are limited to just two providers.

We’re changing that. Our mission is to challenge the status quo by offering advanced, fiber-backed internet services with no hidden contracts, no throttling, and the performance our customers deserve. With speeds that rival global leaders like South Korea—at more accessible pricing—we’re building the future of internet access, right here at home.

Born in the USA, the internet deserves to be reborn here with investment, competition, and care. We’re leading that charge.